FAQ
Default solution folder, feel free to edit or delete it.
User initiated steps:
Have user quit Chrome and run the “Remove and Re-install Chrome” tool in Self Service
Have user quit Firefox and run the ...
Fri, Apr 24, 2020 12:42 PM
Troubleshooting Google Drive in Canvas
If you are experiencing issues with authorizing Google Drive in Canvas or unable to view Google docs shared by ot...
Wed, Sep 2, 2020 10:05 AM
We make every attempt to provide software from the District that prevents our students from accessing inappropriate materials, however, we know the lure of ...
Tue, Dec 8, 2020 7:56 AM
1. Ensure multiple Google accounts are not signed in on the browser. If so, sign out of all accounts and sign in to only the one they're having troub...
Thu, Nov 3, 2022 12:42 PM
Teachers may be unable to write on the Smartboard while in Powerpoint. When you try to open the SmartInk it says that this function is not available.
...
Thu, May 27, 2021 10:56 AM
I've just gone through and updated all your Contact information in PowerSchool. I've made sure you are selected to "receive email" and are...
Thu, Apr 21, 2022 1:37 PM
Unbind the computer from Active Directory.
Open System Settings -> Users and Groups
Click Edit next to the domain name
Click Open Dire...
Fri, Sep 27, 2024 2:27 PM
In PowerSchool, find the staff that you need the SIS ID# for, and click Quick Export. Select fields and search for Users_DCID and click submit.
Thu, Jan 12, 2023 10:09 AM
Export the staff members' SIS ID numbers from PowerSchool.
In Canvas click People. Fill in the Full Name, email, and SIS ID number. Click Add Use...
Thu, Jan 12, 2023 10:22 AM